Dissertation/ Thesis

A CASE STUDY OF THE NAVY EXCHANGE SERVICE COMMAND WEST COAST DISTRIBUTION CENTER’S PLANNING APPROACH TO AUTOMATION AND ROBOTICS

Bibliographic Details
Title: A CASE STUDY OF THE NAVY EXCHANGE SERVICE COMMAND WEST COAST DISTRIBUTION CENTER’S PLANNING APPROACH TO AUTOMATION AND ROBOTICS
Authors: Weisgerber, Adam J., Chery, Alex, Zervas, Michael T.
Contributors: Schwartz, Brett M., Lester, Dennis L., Department of Defense Management (DDM)
Publisher Information: Monterey, CA; Naval Postgraduate School
Publication Year: 2024
Collection: Naval Postgraduate School: Calhoun
Subject Terms: automation, robotics, warehouse, distribution center, NEX, NEXCOM, challenges, motivations, considerations, planning, planning approach, automation and robotics integration, case study, Navy Exchange Service Command
Description: This study investigates the planning process for implementing automation and robotics in the warehouse operations of the Navy Exchange Service Command (NEXCOM), a military retailer, within the Department of Defense. The study explores the current situation of warehouse operations, distribution center, and distribution processes at NEXCOM and why the retailer is motivated to shift and improve processes with advanced technologies. The research examines specifics to the unique challenges and considerations when integrating automation and robotics faced by a government-owned entity, focusing on the decision-making process within the military retail context. A qualitative analysis and a case study of NEXCOM’s West Coast Distribution Center in Chino, CA, provides insights into these complexities. Additionally, the research explores other alternatives to improve processes without the use of automation and robotics to aid in the decision-making process and evaluation of integrating and implementing automation and robotics. ; Distribution Statement A. Approved for public release: Distribution is unlimited. ; Lieutenant, United States Navy ; Lieutenant Commander, United States Navy ; Lieutenant Commander, United States Navy
Document Type: thesis
File Description: application/pdf
Language: unknown
Relation: Capstone Applied Project Reports; 815, Defense Contract Management; 40791; https://hdl.handle.net/10945/73540
Availability: https://hdl.handle.net/10945/73540
Rights: This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. Copyright protection is not available for this work in the United States.
Accession Number: edsbas.2BA8324D
Database: BASE
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