Conference

Unleashing corporate social responsibility communication for small businesses in the digital era

Bibliographic Details
Title: Unleashing corporate social responsibility communication for small businesses in the digital era
Authors: Camilleri, Mark Anthony, Academy of Management (AOM) Annual Conference : Improving Lives
Publisher Information: Academy of Management
Publication Year: 2018
Collection: University of Malta: OAR@UM / L-Università ta' Malta
Subject Terms: Small business -- Accounting, Small business -- Accounting -- Computer programs, Technological innovations -- Economic aspects, Technological innovations, Digital media, Digital media -- Social aspects, Social responsibility of business
Description: Businesses are increasingly embracing the dynamics of digital technologies, as they communicate with interested parties about their responsible initiatives through corporate websites, social media platforms and other interactive channels. Therefore, a quantitative study involving 202 owner-managers investigates their attitudes toward stakeholder engagement through digital media. The research methodology involved the integration of previously tried and tested measurement tools from the technological acceptance model, the pace of technological innovation and corporate social responsibility (CSR) items, to better understand the rationale for using digital media to communicate with stakeholders on the organization’s responsible behaviors. The results have indicated that there was a positive and significant relationship between the perceived “ease of use” and “usefulness” of online media. The results also revealed that the younger owner-managers were increasingly using ubiquitous technologies as opposed to their older counterparts. This contribution implies that all businesses, particularly the smaller ones, could improve their relationships with stakeholders if they use digital media to communicate about their responsible behaviors. ; peer-reviewed
Document Type: conference object
Language: English
Relation: https://www.um.edu.mt/library/oar//handle/123456789/32235
Availability: https://www.um.edu.mt/library/oar//handle/123456789/32235
Rights: info:eu-repo/semantics/openAccess ; The copyright of this work belongs to the author(s)/publisher. The rights of this work are as defined by the appropriate Copyright Legislation or as modified by any successive legislation. Users may access this work and can make use of the information contained in accordance with the Copyright Legislation provided that the author must be properly acknowledged. Further distribution or reproduction in any format is prohibited without the prior permission of the copyright holder.
Accession Number: edsbas.27990A3C
Database: BASE
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