Academic Journal
Drivers of Patient Experiences With Healthcare‐Based Social Care.
| Τίτλος: | Drivers of Patient Experiences With Healthcare‐Based Social Care. |
|---|---|
| Συγγραφείς: | Potharaju, Kameswari, Gottlieb, Laura M., Wing, Holly E., Gonzalez‐Rocha, Alejandra, Brewster, Amanda L., Jones, Danielle Hessler, Quiñones‐Rivera, Andrea |
| Πηγή: | Health Services Research; Jan2026, Vol. 61 Issue 1, p1-9, 9p |
| Θεματικοί όροι: | Empathy, Interpersonal relations, Evaluation methodology, Patients' attitudes, Social services, Patient-centered care, Social support |
| Γεωγραφικοί όροι: | United States |
| Περίληψη: | Objective: To identify key factors that define patient experiences of social care in healthcare settings. Study Setting and Design: This is a qualitative study using interviews from participants recruited by collaborators of a social care research group from across the United States. Data Sources and Analytic Sample: We conducted 30 semi‐structured interviews between September 2023 and February 2024. Participants were 18 or older, English‐ or Spanish‐speaking, and had received social care in a healthcare setting within the last 12 months. Interview transcripts were dually coded and analyzed using a mixed inductive‐deductive approach. Principal Findings: Patient experience was defined by elements of social care delivery that fell into two categories: the functional and relational domains of social care. Participants reported that operational or "functional" aspects of social care, including screening, resource connections, and other forms of follow‐up, represented an important part of their experiences of social care. Experiences of social care were also defined by relational factors, for example, demonstrations of empathy, positive perceptions of screening intentions, linguistic concordance, and longitudinal relationships with the care team. Many participants felt that these functional and relational factors were inextricably linked. Conclusions: The impressive role that relational factors—that is, interactions and relationships with social care providers—play in defining patient experiences highlights the need to include these factors in efforts to evaluate social care interventions. Discussions about social needs may retain value even in the absence of available resources if healthcare teams attend to the relational factors that drive patients' social care experiences. In the future, measures of social care quality should account for both the functional and relational dimensions of social care. [ABSTRACT FROM AUTHOR] |
| Copyright of Health Services Research is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Βάση Δεδομένων: | Complementary Index |
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| Items | – Name: Title Label: Title Group: Ti Data: Drivers of Patient Experiences With Healthcare‐Based Social Care. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Potharaju%2C+Kameswari%22">Potharaju, Kameswari</searchLink><br /><searchLink fieldCode="AR" term="%22Gottlieb%2C+Laura+M%2E%22">Gottlieb, Laura M.</searchLink><br /><searchLink fieldCode="AR" term="%22Wing%2C+Holly+E%2E%22">Wing, Holly E.</searchLink><br /><searchLink fieldCode="AR" term="%22Gonzalez‐Rocha%2C+Alejandra%22">Gonzalez‐Rocha, Alejandra</searchLink><br /><searchLink fieldCode="AR" term="%22Brewster%2C+Amanda+L%2E%22">Brewster, Amanda L.</searchLink><br /><searchLink fieldCode="AR" term="%22Jones%2C+Danielle+Hessler%22">Jones, Danielle Hessler</searchLink><br /><searchLink fieldCode="AR" term="%22Quiñones‐Rivera%2C+Andrea%22">Quiñones‐Rivera, Andrea</searchLink> – Name: TitleSource Label: Source Group: Src Data: Health Services Research; Jan2026, Vol. 61 Issue 1, p1-9, 9p – Name: Subject Label: Subject Terms Group: Su Data: <searchLink fieldCode="DE" term="%22Empathy%22">Empathy</searchLink><br /><searchLink fieldCode="DE" term="%22Interpersonal+relations%22">Interpersonal relations</searchLink><br /><searchLink fieldCode="DE" term="%22Evaluation+methodology%22">Evaluation methodology</searchLink><br /><searchLink fieldCode="DE" term="%22Patients'+attitudes%22">Patients' attitudes</searchLink><br /><searchLink fieldCode="DE" term="%22Social+services%22">Social services</searchLink><br /><searchLink fieldCode="DE" term="%22Patient-centered+care%22">Patient-centered care</searchLink><br /><searchLink fieldCode="DE" term="%22Social+support%22">Social support</searchLink> – Name: SubjectGeographic Label: Geographic Terms Group: Su Data: <searchLink fieldCode="DE" term="%22United+States%22">United States</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: Objective: To identify key factors that define patient experiences of social care in healthcare settings. Study Setting and Design: This is a qualitative study using interviews from participants recruited by collaborators of a social care research group from across the United States. Data Sources and Analytic Sample: We conducted 30 semi‐structured interviews between September 2023 and February 2024. Participants were 18 or older, English‐ or Spanish‐speaking, and had received social care in a healthcare setting within the last 12 months. Interview transcripts were dually coded and analyzed using a mixed inductive‐deductive approach. Principal Findings: Patient experience was defined by elements of social care delivery that fell into two categories: the functional and relational domains of social care. Participants reported that operational or "functional" aspects of social care, including screening, resource connections, and other forms of follow‐up, represented an important part of their experiences of social care. Experiences of social care were also defined by relational factors, for example, demonstrations of empathy, positive perceptions of screening intentions, linguistic concordance, and longitudinal relationships with the care team. Many participants felt that these functional and relational factors were inextricably linked. Conclusions: The impressive role that relational factors—that is, interactions and relationships with social care providers—play in defining patient experiences highlights the need to include these factors in efforts to evaluate social care interventions. Discussions about social needs may retain value even in the absence of available resources if healthcare teams attend to the relational factors that drive patients' social care experiences. In the future, measures of social care quality should account for both the functional and relational dimensions of social care. [ABSTRACT FROM AUTHOR] – Name: Abstract Label: Group: Ab Data: <i>Copyright of Health Services Research is the property of Wiley-Blackwell and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1111/1475-6773.70020 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 9 StartPage: 1 Subjects: – SubjectFull: United States Type: general – SubjectFull: Empathy Type: general – SubjectFull: Interpersonal relations Type: general – SubjectFull: Evaluation methodology Type: general – SubjectFull: Patients' attitudes Type: general – SubjectFull: Social services Type: general – SubjectFull: Patient-centered care Type: general – SubjectFull: Social support Type: general Titles: – TitleFull: Drivers of Patient Experiences With Healthcare‐Based Social Care. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Potharaju, Kameswari – PersonEntity: Name: NameFull: Gottlieb, Laura M. – PersonEntity: Name: NameFull: Wing, Holly E. – PersonEntity: Name: NameFull: Gonzalez‐Rocha, Alejandra – PersonEntity: Name: NameFull: Brewster, Amanda L. – PersonEntity: Name: NameFull: Jones, Danielle Hessler – PersonEntity: Name: NameFull: Quiñones‐Rivera, Andrea IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 01 Text: Jan2026 Type: published Y: 2026 Identifiers: – Type: issn-print Value: 00179124 Numbering: – Type: volume Value: 61 – Type: issue Value: 1 Titles: – TitleFull: Health Services Research Type: main |
| ResultId | 1 |