Academic Journal
Middle-Aged and Elderly Tourists' Acceptance of Smart Hotel Technology in China: A Comparison with Younger Tourists.
| Τίτλος: | Middle-Aged and Elderly Tourists' Acceptance of Smart Hotel Technology in China: A Comparison with Younger Tourists. |
|---|---|
| Alternate Title: | 中国中老年游客对智能酒店技术的接受度: 基于与年轻游客的比较. (Chinese) |
| Συγγραφείς: | Sha, Mingke, Marafa, Lawal M |
| Πηγή: | Journal of China Tourism Research; Jan-Mar2026, Vol. 22 Issue 1, p167-207, 41p |
| Θεματικοί όροι: | Technology Acceptance Model, Age groups, Privacy, Tourists, Hotels, Tourism |
| Γεωγραφικοί όροι: | China |
| Abstract (English): | With the rapid development of smart hotels, many studies have focused on the acceptance of technology and the experiences of young people. Meanwhile, few have explored the adoption of hotel technology amenities by the middle-aged and elderly group. To fill the research gaps, this study proposed several hypotheses and established a conceptual framework based on the technology acceptance model and theory of planned behavior. By collecting 300 samples of middle-aged and elderly tourists in China, PLS-SEM was utilized to test the hypotheses. A total of 283 samples of the younger age group were also collected to make comparisons and find out age differences. The results show that for middle-aged and elderly tourists, their perceived ease of use and perceived usefulness positively influenced their attitude toward using hotel technology amenities; the need for interaction with hotel service employees negatively affected their attitudes toward usage; perceived privacy protection had a positive impact on their attitude toward usage, but had no significant influence in the younger age group. Based on the results, it provides thoughtful theoretical implications and practical suggestions for the development of smart hotels in China. [ABSTRACT FROM AUTHOR] |
| Abstract (Chinese): | 随着智慧酒店的快速发展，许多研究聚焦于技术的接受度和年轻人的体验。然而，关于老年群体对酒店技术设施的接受度却鲜有探讨。为了填补这一研究空白，本研究基于技术接受模型和计划行为理论提出了若干假设，并建立了一个概念框架。通过收集300份中国中老年游客的样本，本研究采用偏最小二乘结构方程模型（PLS-SEM）对假设进行了检验。同时，还收集了283份年轻群体的样本以进行比较，并发现年龄差异。研究结果表明，对于中老年游客而言，他们感知的易用性和有用性正向影响其对酒店技术设施的使用态度; 与酒店服务员工互动的需求则对其使用态度产生负面影响; 感知的隐私保护对其使用态度有正向影响，但在年轻群体中这一影响并不显著。基于这些结果，本研究为中国智慧酒店的发展提供了深思熟虑的理论启示和实践建议。 [ABSTRACT FROM AUTHOR] |
| Copyright of Journal of China Tourism Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Βάση Δεδομένων: | Complementary Index |
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| Items | – Name: Title Label: Title Group: Ti Data: Middle-Aged and Elderly Tourists' Acceptance of Smart Hotel Technology in China: A Comparison with Younger Tourists. – Name: TitleAlt Label: Alternate Title Group: TiAlt Data: 中国中老年游客对智能酒店技术的接受度: 基于与年轻游客的比较. (Chinese) – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22Sha%2C+Mingke%22">Sha, Mingke</searchLink><br /><searchLink fieldCode="AR" term="%22Marafa%2C+Lawal+M%22">Marafa, Lawal M</searchLink> – Name: TitleSource Label: Source Group: Src Data: Journal of China Tourism Research; Jan-Mar2026, Vol. 22 Issue 1, p167-207, 41p – Name: Subject Label: Subject Terms Group: Su Data: <searchLink fieldCode="DE" term="%22Technology+Acceptance+Model%22">Technology Acceptance Model</searchLink><br /><searchLink fieldCode="DE" term="%22Age+groups%22">Age groups</searchLink><br /><searchLink fieldCode="DE" term="%22Privacy%22">Privacy</searchLink><br /><searchLink fieldCode="DE" term="%22Tourists%22">Tourists</searchLink><br /><searchLink fieldCode="DE" term="%22Hotels%22">Hotels</searchLink><br /><searchLink fieldCode="DE" term="%22Tourism%22">Tourism</searchLink> – Name: SubjectGeographic Label: Geographic Terms Group: Su Data: <searchLink fieldCode="DE" term="%22China%22">China</searchLink> – Name: AbstractNonEng Label: Abstract (English) Group: Ab Data: With the rapid development of smart hotels, many studies have focused on the acceptance of technology and the experiences of young people. Meanwhile, few have explored the adoption of hotel technology amenities by the middle-aged and elderly group. To fill the research gaps, this study proposed several hypotheses and established a conceptual framework based on the technology acceptance model and theory of planned behavior. By collecting 300 samples of middle-aged and elderly tourists in China, PLS-SEM was utilized to test the hypotheses. A total of 283 samples of the younger age group were also collected to make comparisons and find out age differences. The results show that for middle-aged and elderly tourists, their perceived ease of use and perceived usefulness positively influenced their attitude toward using hotel technology amenities; the need for interaction with hotel service employees negatively affected their attitudes toward usage; perceived privacy protection had a positive impact on their attitude toward usage, but had no significant influence in the younger age group. Based on the results, it provides thoughtful theoretical implications and practical suggestions for the development of smart hotels in China. [ABSTRACT FROM AUTHOR] – Name: AbstractNonEng Label: Abstract (Chinese) Group: Ab Data: 随着智慧酒店的快速发展，许多研究聚焦于技术的接受度和年轻人的体验。然而，关于老年群体对酒店技术设施的接受度却鲜有探讨。为了填补这一研究空白，本研究基于技术接受模型和计划行为理论提出了若干假设，并建立了一个概念框架。通过收集300份中国中老年游客的样本，本研究采用偏最小二乘结构方程模型（PLS-SEM）对假设进行了检验。同时，还收集了283份年轻群体的样本以进行比较，并发现年龄差异。研究结果表明，对于中老年游客而言，他们感知的易用性和有用性正向影响其对酒店技术设施的使用态度; 与酒店服务员工互动的需求则对其使用态度产生负面影响; 感知的隐私保护对其使用态度有正向影响，但在年轻群体中这一影响并不显著。基于这些结果，本研究为中国智慧酒店的发展提供了深思熟虑的理论启示和实践建议。 [ABSTRACT FROM AUTHOR] – Name: Abstract Label: Group: Ab Data: <i>Copyright of Journal of China Tourism Research is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.1080/19388160.2025.2532683 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 41 StartPage: 167 Subjects: – SubjectFull: China Type: general – SubjectFull: Technology Acceptance Model Type: general – SubjectFull: Age groups Type: general – SubjectFull: Privacy Type: general – SubjectFull: Tourists Type: general – SubjectFull: Hotels Type: general – SubjectFull: Tourism Type: general Titles: – TitleFull: Middle-Aged and Elderly Tourists' Acceptance of Smart Hotel Technology in China: A Comparison with Younger Tourists. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: Sha, Mingke – PersonEntity: Name: NameFull: Marafa, Lawal M IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 01 Text: Jan-Mar2026 Type: published Y: 2026 Identifiers: – Type: issn-print Value: 19388160 Numbering: – Type: volume Value: 22 – Type: issue Value: 1 Titles: – TitleFull: Journal of China Tourism Research Type: main |
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