Academic Journal

Large language models' performance in answering common patient questions about colonoscopy: an expert-based evaluation.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Τίτλος: Large language models' performance in answering common patient questions about colonoscopy: an expert-based evaluation.
Συγγραφείς: Güneş Aydemi̇r N; Department of Gastroenterology, Elazığ Fethi Sekin City Hospital, Elazığ, Türkiye., Yapar D; Institute of Health Science, Medical Informatics, Akdeniz University, Antalya, Türkiye.; Turkish Ministry of Health, Muratpasa District Health Directorate, Antalya, Türkiye., Demi̇r Avcı Y; Department of Public Health Nursing, Faculty of Nursing, Akdeniz University, Antalya, Türkiye. ydemir@akdeniz.edu.tr., Sonuvar ET; Institute for Medical Informatics, Statistics and Epidemiology, Department of Medical Data Science, Leipzig University, Leipzig, Germany., Aydemir AM; Department of Emergency medicine, Elazığ Fethi Sekin City Hospital, Elazığ, Türkiye.
Πηγή: BMC gastroenterology [BMC Gastroenterol] 2026 Oct 01; Vol. 26 (1). Date of Electronic Publication: 2026 Oct 01.
Τύπος έκδοσης: Journal Article; Observational Study; Comparative Study
Γλώσσα: English
Στοιχεία περιοδικού: Publisher: BioMed Central Country of Publication: England NLM ID: 100968547 Publication Model: Electronic Cited Medium: Internet ISSN: 1471-230X (Electronic) Linking ISSN: 1471230X NLM ISO Abbreviation: BMC Gastroenterol Subsets: MEDLINE
Imprint Name(s): Original Publication: London : BioMed Central, [2001-
Ιατρικοί όροι (MeSH): Large Language Models* , Colonoscopy*, Humans ; Adult ; Female ; Communication ; Turkey ; Middle Aged
Περίληψη: Background: This study aimed to compare the performance of two large language models (LLMs) the ChatGPT-4 and the Google Bard in delivering medical information about colonoscopy. It also sought to evaluate the models' responses to common patient and caregiver questions in terms of accuracy, applicability, comprehensiveness, and communication quality, as assessed by experts using a rubric-based method.
Methods: This comparative, expert-based observational study analyzed the responses of both models to 11 colonoscopy-related questions written in Turkish, simulating real patient inquiries. To ensure consistency and fairness, questions were asked in separate sessions using a standardized zero-shot approach without prior examples or context. The gastroenterology experts from various institutions in Türkiye were recruited using snowball sampling and evaluated the responses using a rubric-based scale across four domains. Data were collected online.
Results: A total of 40 gastroenterologists participated (mean age 39.1 ± 6.4 years). For ChatGPT-4, more than 70% of responses were rated ≥ 4 across all domains, with median overall index scores ranging from 4.1 to 4.7. In contrast, Google Bard demonstrated lower performance, with median scores ranging from 3.6 to 4.0 and lower proportions of high ratings (≥ 4), particularly in comprehensiveness (55.7%) and applicability (58.4%). Comparative analysis showed that ChatGPT-4 significantly outperformed Google Bard across all domains: accuracy (p = 0.003, effect size = 0.47), applicability (p < 0.001, effect size = 0.64), comprehensiveness (p = 0.004, effect size = 0.46), and communication (p = 0.001, effect size = 0.52). No significant differences were observed across evaluator subgroups based on academic title, prior ChatGPT use, or age (all p-values > 0.05).
Conclusions: ChatGPT-4 outperformed Google Bard across all domains, providing more accurate, comprehensive, and patient-centered responses. Despite these findings, human oversight remains essential to ensure safety and reliability in clinical communication. It should also be noted that different versions of LLMs may yield different results.
(© 2026. The Author(s).)
Competing Interests: Declarations. Ethics approval and consent to participate: In order to conduct the research, approval was obtained from the Akdeniz University Clinical Research Ethics Committee (Approval number: KAEK-682, Date:23.08.2023). And informed consent to participate was obtained from all of the participants in the study. Patient consent statement: Institutional permission was also received while informed and verbal consent was collected from the experts. Consent for publication: Not applicable. Competing interests: The authors declare no competing interests.
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Am J Audiol. 2026 Jun 2;35(2):668-679. (PMID: 41989339)
Contributed Indexing: Keywords: ChatGPT; Colonoscopy; Expert evaluation; Gastroenterology; Gemini; Google Bard; Large language models; Rubric
Entry Date(s): Date Created: 20261002 Date Completed: 20261002 Latest Revision: 20261008
Update Code: 20261008
PubMed Central ID: PMC13632202
DOI: 10.1186/s12876-026-05345-9
PMID: 42827234
Βάση Δεδομένων: MEDLINE
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  Data: Large language models&#39; performance in answering common patient questions about colonoscopy: an expert-based evaluation.
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  Data: Background: This study aimed to compare the performance of two large language models (LLMs) the ChatGPT-4 and the Google Bard in delivering medical information about colonoscopy. It also sought to evaluate the models&#39; responses to common patient and caregiver questions in terms of accuracy, applicability, comprehensiveness, and communication quality, as assessed by experts using a rubric-based method.&lt;br /&gt;Methods: This comparative, expert-based observational study analyzed the responses of both models to 11 colonoscopy-related questions written in Turkish, simulating real patient inquiries. To ensure consistency and fairness, questions were asked in separate sessions using a standardized zero-shot approach without prior examples or context. The gastroenterology experts from various institutions in T&#252;rkiye were recruited using snowball sampling and evaluated the responses using a rubric-based scale across four domains. Data were collected online.&lt;br /&gt;Results: A total of 40 gastroenterologists participated (mean age 39.1 &#177; 6.4 years). For ChatGPT-4, more than 70% of responses were rated ≥ 4 across all domains, with median overall index scores ranging from 4.1 to 4.7. In contrast, Google Bard demonstrated lower performance, with median scores ranging from 3.6 to 4.0 and lower proportions of high ratings (≥ 4), particularly in comprehensiveness (55.7%) and applicability (58.4%). Comparative analysis showed that ChatGPT-4 significantly outperformed Google Bard across all domains: accuracy (p = 0.003, effect size = 0.47), applicability (p &amp;lt; 0.001, effect size = 0.64), comprehensiveness (p = 0.004, effect size = 0.46), and communication (p = 0.001, effect size = 0.52). No significant differences were observed across evaluator subgroups based on academic title, prior ChatGPT use, or age (all p-values &amp;gt; 0.05).&lt;br /&gt;Conclusions: ChatGPT-4 outperformed Google Bard across all domains, providing more accurate, comprehensive, and patient-centered responses. Despite these findings, human oversight remains essential to ensure safety and reliability in clinical communication. It should also be noted that different versions of LLMs may yield different results.&lt;br /&gt; (&#169; 2026. The Author(s).)
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  Data: Declarations. Ethics approval and consent to participate: In order to conduct the research, approval was obtained from the Akdeniz University Clinical Research Ethics Committee (Approval number: KAEK-682, Date:23.08.2023). And informed consent to participate was obtained from all of the participants in the study. Patient consent statement: Institutional permission was also received while informed and verbal consent was collected from the experts. Consent for publication: Not applicable. Competing interests: The authors declare no competing interests.
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