Academic Journal

Could the overarching tasks in the Glasgow Consensus Statement change teaching and practice?

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Title: Could the overarching tasks in the Glasgow Consensus Statement change teaching and practice?
Authors: Gulbrandsen P; Institute of Clinical Medicine, University of Oslo, Norway; HØKH Dept. of Health Services Research, Akershus University Hospital, Norway. Electronic address: pal.gulbrandsen@medisin.uio.no., Udvardi A; Self-employed physiotherapist, Budapest, Hungary.
Source: Patient education and counseling [Patient Educ Couns] 2026 Jul; Vol. 148, pp. 109561. Date of Electronic Publication: 2026 Feb 25.
Publication Type: Journal Article
Language: English
Journal Info: Publisher: Elsevier Country of Publication: Ireland NLM ID: 8406280 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1873-5134 (Electronic) Linking ISSN: 07383991 NLM ISO Abbreviation: Patient Educ Couns Subsets: MEDLINE
Imprint Name(s): Publication: Limerick : Elsevier
Original Publication: Princeton, N.J. : Excerpta Medica, c1983-
MeSH Terms: Communication* , Consensus Statements as Topic* , Physician-Patient Relations*, Humans
Abstract: Modern healthcare is rapidly changing: there is increased specialization, fragmentation, and digitalization. Patients are likely to meet many providers in different roles and professions in a disease trajectory, and encounters may often be brief and focused on specific problems to be solved. This paper builds on these observations described in the Glasgow Consensus Statement. Existing communication models are designed for the typical general doctor-patient consultations of the past, while healthcare includes a wide variety of situations and tasks. The models do not sufficiently account for important barriers in professional communication. These include lack of acknowledgment of the survival function of communication, the habit of making assumptions, and effects of cognitive overload, uncertainty, vulnerability, and the power asymmetry. We present how we think a focus on three overarching tasks, relevant in all encounters, may help cognitively overloaded clinicians to create an atmosphere of connection and trust both in short and complex conversations. The clinical examples are related to musculoskeletal pain.
(Copyright © 2026 Elsevier B.V. All rights reserved.)
Competing Interests: Declaration of Competing Interest Pål Gulbrandsen and Anna Udvardi did not receive any funding from public, commercial, or non-profit organizations in writing this discussion paper, nor did they use any artificial intelligence (AI) tools. Pål Gulbrandsen drafted the article and revised it critically for important intellectual content. He approved the final version to be submitted. Anna Udvardi drafted the article and revised it critically for important intellectual content. She approved the final version to be submitted.
Contributed Indexing: Keywords: Cognitive overload; Communication; Health professionals; Medicine; Physiotherapy; Supervision; Training
Entry Date(s): Date Created: 20260228 Date Completed: 20260709 Latest Revision: 20260724
Update Code: 20260724
DOI: 10.1016/j.pec.2026.109561
PMID: 41762451
Database: MEDLINE
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  Data: <searchLink fieldCode="AU" term="%22Gulbrandsen+P%22">Gulbrandsen P</searchLink>; Institute of Clinical Medicine, University of Oslo, Norway; HØKH Dept. of Health Services Research, Akershus University Hospital, Norway. Electronic address: pal.gulbrandsen@medisin.uio.no.<br /><searchLink fieldCode="AU" term="%22Udvardi+A%22">Udvardi A</searchLink>; Self-employed physiotherapist, Budapest, Hungary.
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  Data: Modern healthcare is rapidly changing: there is increased specialization, fragmentation, and digitalization. Patients are likely to meet many providers in different roles and professions in a disease trajectory, and encounters may often be brief and focused on specific problems to be solved. This paper builds on these observations described in the Glasgow Consensus Statement. Existing communication models are designed for the typical general doctor-patient consultations of the past, while healthcare includes a wide variety of situations and tasks. The models do not sufficiently account for important barriers in professional communication. These include lack of acknowledgment of the survival function of communication, the habit of making assumptions, and effects of cognitive overload, uncertainty, vulnerability, and the power asymmetry. We present how we think a focus on three overarching tasks, relevant in all encounters, may help cognitively overloaded clinicians to create an atmosphere of connection and trust both in short and complex conversations. The clinical examples are related to musculoskeletal pain.<br /> (Copyright © 2026 Elsevier B.V. All rights reserved.)
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  Label: Competing Interests
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  Data: Declaration of Competing Interest Pål Gulbrandsen and Anna Udvardi did not receive any funding from public, commercial, or non-profit organizations in writing this discussion paper, nor did they use any artificial intelligence (AI) tools. Pål Gulbrandsen drafted the article and revised it critically for important intellectual content. He approved the final version to be submitted. Anna Udvardi drafted the article and revised it critically for important intellectual content. She approved the final version to be submitted.
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