Academic Journal
The effect of warmth and competence as stereotypical leadership perceptions on occupational well-being and behavioral loyalty of hospital employees: An empirical analysis.
| Τίτλος: | The effect of warmth and competence as stereotypical leadership perceptions on occupational well-being and behavioral loyalty of hospital employees: An empirical analysis. |
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| Συγγραφείς: | Mueller MS; Faculty of Economic and Behavioural Sciences, University of Freiburg, Freiburg, Germany., Malone C; Office of the President and Founder, Fidelum Health and Fidelum Partners, Wayne, PA, USA., Lindenmeier J; Faculty of Economic and Behavioural Sciences, University of Freiburg, Freiburg, Germany., Erden Z; Winterthur Institute of Health Economics, Zurich University of Applied Sciences (ZHAW), Winterthur, Switzerland., Liberatore F; Winterthur Institute of Health Economics, Zurich University of Applied Sciences (ZHAW), Winterthur, Switzerland. |
| Πηγή: | Health services management research [Health Serv Manage Res] 2026 Aug; Vol. 39 (3), pp. 116-128. Date of Electronic Publication: 2025 Jul 11. |
| Τύπος έκδοσης: | Journal Article |
| Γλώσσα: | English |
| Στοιχεία περιοδικού: | Publisher: Sage Country of Publication: England NLM ID: 8811549 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1758-1044 (Electronic) Linking ISSN: 09514848 NLM ISO Abbreviation: Health Serv Manage Res Subsets: MEDLINE |
| Imprint Name(s): | Publication: Nov. 2012- : London : Sage Original Publication: [Harlow, Essex] : Longman, [c1988- |
| Ιατρικοί όροι (MeSH): | Personnel, Hospital*/psychology , Leadership* , Personnel Loyalty* , Job Satisfaction* , Professional Competence*, Humans ; Cross-Sectional Studies ; Male ; Female ; Adult ; Surveys and Questionnaires ; Psychological Well-Being ; Middle Aged ; Organizational Culture ; Working Conditions |
| Περίληψη: | Background: The shortage of healthcare professionals and demanding working conditions have prompted healthcare organizations to implement effective retention strategies. Leadership practices largely shape the organizational climate and influence occupational well-being and related retention. Research has identified warmth and competence as the two fundamental dimensions by which leaders are evaluated.Purpose: This study explores how perceptions of leadership-related warmth and competence translate into hospital employees' loyalty, both directly and indirectly, through occupational well-being, that is, through the mechanisms of positive and negative work-related affect.Research Design: A cross-sectional survey design was used.Study Sample: The study sample consisted of N = 1907 employees from a U.S. hospital.Data Collection and Analysis: Data were collected via a structured survey instrument assessing leadership perceptions, affective well-being at work, and employee loyalty. Structural equation modeling was used to assess the hypothesized relationships and mediating mechanisms.Results: Both leadership-related warmth and competence perceptions directly influence employee loyalty. We identified different mechanisms underlying the indirect effects of occupational well-being on loyalty. Only leadership-related warmth perceptions had a positive indirect effect on loyalty through both positive and negative work-related affect. Leadership-related competence perceptions increased both positive and negative work-related affect.Conclusions: An empathic leadership style that leads to favorable leadership-related warmth perceptions is an effective approach for promoting occupational well-being and loyalty among hospital employees. Leaders should foster leadership-related competence perceptions in periods with more favorable working conditions while avoiding them in stressful working conditions. |
| Competing Interests: | Declaration of conflicting interestsThe authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article. |
| Contributed Indexing: | Keywords: employee engagement; employee retention; hospitals; leader competence; leader warmth; loyalty; positive affect; well-being |
| Entry Date(s): | Date Created: 20250711 Date Completed: 20260729 Latest Revision: 20260729 |
| Update Code: | 20260730 |
| DOI: | 10.1177/09514848251360072 |
| PMID: | 40644706 |
| Βάση Δεδομένων: | MEDLINE |
| ISSN: | 1758-1044 |
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| DOI: | 10.1177/09514848251360072 |