Academic Journal
Intranet usage and managers' performance in the port industry.
| Τίτλος: | Intranet usage and managers' performance in the port industry. |
|---|---|
| Συγγραφείς: | Norzaidi, Mohd Daud1, Siong Choy Chong2 scchong@iputra.edu.my, Murali, Raman3, Salwani, Mohamed Intan4 |
| Πηγή: | Industrial Management & Data Systems. 2007, Vol. 107 Issue 8, p1227-1250. 24p. 1 Diagram, 1 Chart, 1 Graph. |
| Θεματικοί όροι: | *Intranets (Computer networks), *Task analysis, *Job analysis, *Personnel management, *Industrial management, *Computer networks, *Performance management, *Performance standards |
| Γεωγραφικοί όροι: | Malaysia |
| Περίληψη: | Purpose - Using the extended task-technology fit (TTF) model, the purpose of this paper is to examine the impact of intranet usage on middle managers' performance in the port industry. Design/methodology/approach - The study was conducted on 357 middle managers from various organisations in the Malaysian port industry. Findings - The structural equation modelling results indicate that TTF and usage significantly explains the variance on managers' performance. TTF is a predictor of perceived usefulness and usage but it does not predict user resistance. Perceived usefulness is a predictor of usage but it does not predict user resistance. User resistance does not predict managers' performance. Research limitations/implications - The study focuses only on the port industry in Malaysia and concentrates only on the management perspective of intranet usage. Practical implications - The results provide insights on how the Malaysian port industry and other organisations of a similar structure could improve on their intranet adoption. Originality/value - This study is perhaps one of the first to address the intranet adoption in the port industry using a comprehensive, extended TTF model (perceived usefulness, usage, user resistance) to investigate their influences on individual job performance. [ABSTRACT FROM AUTHOR] |
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