Conference
Performance of SCRUM teams in the transition to hybrid work.
| Title: | Performance of SCRUM teams in the transition to hybrid work. |
|---|---|
| Authors: | Resende, Cassio L.1 cassioresende@estudante.ufscar.br, Delai, Ivete1 ivete.delai@ufscar.br |
| Source: | Proceedings of ISPIM Conferences. 2026, p1-21. 21p. |
| Subject Terms: | *Flexible work arrangements, *Engineering, *COVID-19 pandemic, *Telecommuting, *Aircraft industry, Scrum (Computer software development), Agile software development, Collective efficacy |
| Abstract: | The COVID-19 pandemic required a product engineering department in an aeronautical company to transition from on-site work to remote work and later to a hybrid model, influencing teams that applied SCRUM. This study assessed whether this shift affected performance related to engagement, trust, and mutual support. A survey was carried out assessing seven factors that influence performance: autonomy, communication, roles, ceremonies, engagement, trust, and mutual support. Data were collected from 132 respondents via a 5-point Likert scale questionnaire, comparing on-site (prepandemic) versus hybrid (post-pandemic) work environments. The PLS-SEM results indicated stability in engagement, trust, and mutual support suggesting that the hybrid model did not alter these essential performance elements. However, difficulties associated with roles and ceremonies revealed knowledge gaps in SCRUM, particularly among SCRUM Masters. The study expands the understanding of SCRUM practices in product engineering contexts outside software development and provides insights for improving its adoption in hybrid environments. [ABSTRACT FROM AUTHOR] |
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| Database: | Business Source Index |
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