Academic Journal
Kaizen Strategy and competitive advantage: A case study of Jordanian banks.
| Τίτλος: | Kaizen Strategy and competitive advantage: A case study of Jordanian banks. |
|---|---|
| Συγγραφείς: | AL-AZZAM, Abdulelah Abdelmajid1 stronger_steed@yahoo.com, TANASH, Hamza Ahmad2 tanash@yu.edu.jo, ALKHASAWNEH, Khaled Tarik Mahmood3 khaled.kh@yu.edu.jo, ALBDOUR, Ahmad Wasfi Mohammad4 a_albdour@asu.edu.jo |
| Πηγή: | Quality - Access to Success. Jul2026, Vol. 27 Issue 213, p68-85. 18p. |
| Θεματικοί όροι: | *Continuous improvement process, *Competitive advantage in business, *Organizational structure, *Banking industry, *Management philosophy, *Employee training, *Organizational performance |
| Περίληψη: | This case study aimed to examine the impact of the Japanese Kaizen strategy for continuous improvement on the competitive advantage of Jordanian banks. A random sample of 400 managers from the lower, middle, and upper management levels in these banks was selected (n = 400). A questionnaire was developed to collect data from the target sample. After conducting the validity and reliability tests of the questionnaire, the researchers distributed it electronically to the members of the target sample. Only (385) questionnaires were returned and were valid for use. The study adopted the descriptive analytical approach, and the Statistical Package for the Social Sciences (SPSS) was used to extract the statistical results. The study concluded that the dimensions of the Japanese Kaizen strategy have a statistically significant positive correlation with competitive advantage variables and an impact on the competitive advantage of Jordanian banks. This indicates that banks that apply the Kaizen strategy more extensively enjoy a greater competitive advantage. The study proposed a number of recommendations, the most important of which was to provide ongoing awareness and training programs for all levels of management and employees on the Kaizen philosophy and its practical applications, and to clarify the role and responsibilities of continuous improvement cells in the workplace to reduce resistance and enhance the skills necessary for continuous improvement. [ABSTRACT FROM AUTHOR] |
| Copyright of Quality - Access to Success is the property of Romanian Society for Quality Assurance (SRAC) and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Βάση Δεδομένων: | Business Source Index |
| FullText | Text: Availability: 0 |
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| Header | DbId: bsx DbLabel: Business Source Index An: 195614822 RelevancyScore: 1412 AccessLevel: 6 PubType: Academic Journal PubTypeId: academicJournal PreciseRelevancyScore: 1411.61413574219 |
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| Items | – Name: Title Label: Title Group: Ti Data: Kaizen Strategy and competitive advantage: A case study of Jordanian banks. – Name: Author Label: Authors Group: Au Data: <searchLink fieldCode="AR" term="%22AL-AZZAM%2C+Abdulelah+Abdelmajid%22">AL-AZZAM, Abdulelah Abdelmajid</searchLink><relatesTo>1</relatesTo><i> stronger_steed@yahoo.com</i><br /><searchLink fieldCode="AR" term="%22TANASH%2C+Hamza+Ahmad%22">TANASH, Hamza Ahmad</searchLink><relatesTo>2</relatesTo><i> tanash@yu.edu.jo</i><br /><searchLink fieldCode="AR" term="%22ALKHASAWNEH%2C+Khaled+Tarik+Mahmood%22">ALKHASAWNEH, Khaled Tarik Mahmood</searchLink><relatesTo>3</relatesTo><i> khaled.kh@yu.edu.jo</i><br /><searchLink fieldCode="AR" term="%22ALBDOUR%2C+Ahmad+Wasfi+Mohammad%22">ALBDOUR, Ahmad Wasfi Mohammad</searchLink><relatesTo>4</relatesTo><i> a_albdour@asu.edu.jo</i> – Name: TitleSource Label: Source Group: Src Data: <searchLink fieldCode="JN" term="%22Quality+-+Access+to+Success%22">Quality - Access to Success</searchLink>. Jul2026, Vol. 27 Issue 213, p68-85. 18p. – Name: Subject Label: Subject Terms Group: Su Data: *<searchLink fieldCode="DE" term="%22Continuous+improvement+process%22">Continuous improvement process</searchLink><br />*<searchLink fieldCode="DE" term="%22Competitive+advantage+in+business%22">Competitive advantage in business</searchLink><br />*<searchLink fieldCode="DE" term="%22Organizational+structure%22">Organizational structure</searchLink><br />*<searchLink fieldCode="DE" term="%22Banking+industry%22">Banking industry</searchLink><br />*<searchLink fieldCode="DE" term="%22Management+philosophy%22">Management philosophy</searchLink><br />*<searchLink fieldCode="DE" term="%22Employee+training%22">Employee training</searchLink><br />*<searchLink fieldCode="DE" term="%22Organizational+performance%22">Organizational performance</searchLink> – Name: Abstract Label: Abstract Group: Ab Data: This case study aimed to examine the impact of the Japanese Kaizen strategy for continuous improvement on the competitive advantage of Jordanian banks. A random sample of 400 managers from the lower, middle, and upper management levels in these banks was selected (n = 400). A questionnaire was developed to collect data from the target sample. After conducting the validity and reliability tests of the questionnaire, the researchers distributed it electronically to the members of the target sample. Only (385) questionnaires were returned and were valid for use. The study adopted the descriptive analytical approach, and the Statistical Package for the Social Sciences (SPSS) was used to extract the statistical results. The study concluded that the dimensions of the Japanese Kaizen strategy have a statistically significant positive correlation with competitive advantage variables and an impact on the competitive advantage of Jordanian banks. This indicates that banks that apply the Kaizen strategy more extensively enjoy a greater competitive advantage. The study proposed a number of recommendations, the most important of which was to provide ongoing awareness and training programs for all levels of management and employees on the Kaizen philosophy and its practical applications, and to clarify the role and responsibilities of continuous improvement cells in the workplace to reduce resistance and enhance the skills necessary for continuous improvement. [ABSTRACT FROM AUTHOR] – Name: AbstractSuppliedCopyright Label: Group: Ab Data: <i>Copyright of Quality - Access to Success is the property of Romanian Society for Quality Assurance (SRAC) and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.) |
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| RecordInfo | BibRecord: BibEntity: Identifiers: – Type: doi Value: 10.47750/QAS/27.213.08 Languages: – Code: eng Text: English PhysicalDescription: Pagination: PageCount: 18 StartPage: 68 Subjects: – SubjectFull: Continuous improvement process Type: general – SubjectFull: Competitive advantage in business Type: general – SubjectFull: Organizational structure Type: general – SubjectFull: Banking industry Type: general – SubjectFull: Management philosophy Type: general – SubjectFull: Employee training Type: general – SubjectFull: Organizational performance Type: general Titles: – TitleFull: Kaizen Strategy and competitive advantage: A case study of Jordanian banks. Type: main BibRelationships: HasContributorRelationships: – PersonEntity: Name: NameFull: AL-AZZAM, Abdulelah Abdelmajid – PersonEntity: Name: NameFull: TANASH, Hamza Ahmad – PersonEntity: Name: NameFull: ALKHASAWNEH, Khaled Tarik Mahmood – PersonEntity: Name: NameFull: ALBDOUR, Ahmad Wasfi Mohammad IsPartOfRelationships: – BibEntity: Dates: – D: 01 M: 07 Text: Jul2026 Type: published Y: 2026 Identifiers: – Type: issn-print Value: 15822559 Numbering: – Type: volume Value: 27 – Type: issue Value: 213 Titles: – TitleFull: Quality - Access to Success Type: main |
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