Academic Journal

Public Preferences with Justice Initiatives of Digital Public Services Platforms.

Λεπτομέρειες βιβλιογραφικής εγγραφής
Τίτλος: Public Preferences with Justice Initiatives of Digital Public Services Platforms.
Συγγραφείς: Sui, Qi1 (AUTHOR), Xiong, Bin1 (AUTHOR) xb9873@gxu.edu.cn
Πηγή: International Journal of Human-Computer Interaction. Mar2026, p1-27. 27p. 3 Illustrations.
Θεματικοί όροι: *Algorithmic bias, *Public opinion, Procedural justice, Distributive justice, Dignity, Internet in public administration
Γεωγραφικοί όροι: China, Nanning (China)
Περίληψη: AbstractPublic digital service platforms, while enhancing government efficiency, often encounter citizen distrust due to algorithmic biases and data risks, making justice initiatives a critical focus. Existing research, however, largely adopts supply-side or unidimensional perspectives, leaving citizen preferences underexplored. Addressing this gap, this study constructs a three-dimensional justice framework—procedural, distributive, and recognition—grounded in spatial justice theory. Through a discrete choice experiment with 297 participants, analyzed via Mixed Logit modeling and latent class analysis, we investigate citizens’ preferences for justice initiatives in the context of a public digital employment platform in Nanning, China. Key findings indicate citizens prioritize procedural justice most highly, followed by distributive justice, while revealing statistically significant preference heterogeneity between male and female users. Furthermore, analysis of employment platform preferences demonstrates that distributive justice requires synergistic implementation with recognition justice. Finally, we derive evidence-based policy recommendations for advancing justice in digital public employment services. [ABSTRACT FROM AUTHOR]
Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
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  Data: AbstractPublic digital service platforms, while enhancing government efficiency, often encounter citizen distrust due to algorithmic biases and data risks, making justice initiatives a critical focus. Existing research, however, largely adopts supply-side or unidimensional perspectives, leaving citizen preferences underexplored. Addressing this gap, this study constructs a three-dimensional justice framework—procedural, distributive, and recognition—grounded in spatial justice theory. Through a discrete choice experiment with 297 participants, analyzed via Mixed Logit modeling and latent class analysis, we investigate citizens’ preferences for justice initiatives in the context of a public digital employment platform in Nanning, China. Key findings indicate citizens prioritize procedural justice most highly, followed by distributive justice, while revealing statistically significant preference heterogeneity between male and female users. Furthermore, analysis of employment platform preferences demonstrates that distributive justice requires synergistic implementation with recognition justice. Finally, we derive evidence-based policy recommendations for advancing justice in digital public employment services. [ABSTRACT FROM AUTHOR]
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  Data: <i>Copyright of International Journal of Human-Computer Interaction is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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RecordInfo BibRecord:
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        Value: 10.1080/10447318.2026.2630069
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      – Code: eng
        Text: English
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        PageCount: 27
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      – SubjectFull: Algorithmic bias
        Type: general
      – SubjectFull: Public opinion
        Type: general
      – SubjectFull: Procedural justice
        Type: general
      – SubjectFull: Distributive justice
        Type: general
      – SubjectFull: Dignity
        Type: general
      – SubjectFull: Internet in public administration
        Type: general
      – SubjectFull: China
        Type: general
      – SubjectFull: Nanning (China)
        Type: general
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      – TitleFull: Public Preferences with Justice Initiatives of Digital Public Services Platforms.
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            NameFull: Sui, Qi
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            – D: 06
              M: 03
              Text: Mar2026
              Type: published
              Y: 2026
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