Duarte, A. L. d. C. M., Teixeira, R., Araujo, F. V. M., & Picanco Rodrigues, V. (2026). Punctuality and customer satisfaction in attended home delivery: The moderation effects of price-promotional, emotional and pandemic events. Benchmarking: An International Journal, 33(1), 217-236. https://doi.org/10.1108/BIJ-02-2023-0119
Παραπομπή σε μορφή Chicago (17η εκδ.)Duarte, André Luís de Castro Moura, Rafael Teixeira, Fausto Vinicius Martin Araujo, και Vinicius Picanco Rodrigues. "Punctuality and Customer Satisfaction in Attended Home Delivery: The moderation Effects of Price-promotional, Emotional And pandemic Events." Benchmarking: An International Journal 33, no. 1 (2026): 217-236. https://doi.org/10.1108/BIJ-02-2023-0119.
Παραπομπή σε μορφή MLA (9th εκδ.)Duarte, André Luís de Castro Moura, et al. "Punctuality and Customer Satisfaction in Attended Home Delivery: The moderation Effects of Price-promotional, Emotional And pandemic Events." Benchmarking: An International Journal, vol. 33, no. 1, 2026, pp. 217-236, https://doi.org/10.1108/BIJ-02-2023-0119.